G100 filesystem issues and storage patch update

Dear Users,

in order to solve the filesystem issues started on January 13th, hardware replacements are ongoing and the affected storage is still not available. As a consequence, at present any file and installation stored entirely or partially on those disks keep being inaccessible, while all the jobs relying on data and applications stored elsewhere can proceed as usual. We will inform you as soon as the replacement operations will be completed.

One last operation is additionally required to complete the patch of the storage controllers’ software started on January 8th and it will take place tomorrow, from 10:00 am to 12:00 pm CET. During this time window no new job will enter production, while the still running jobs may experience I/O hangings or failures.

We apologize for the inconvenience,

HPC User Support @ CINECA