EUROFUSION GATEWAY: Registration on UserDB portal

Dear EUROFusion Gateway Users,
we inform you that for a better handle of your Gateway access and in accordance to the CINECA ISO certification we need to map all the users approved on CINECA supercomputer on the UserDB portal.
We therefore kindly ask you to:
– register on the UserDB portal (www.userdb.hpc.cineca.it) using the email you currently use on the Gateway
– upload a valid Document ID in the Documents for HPC page
– Insert your current affiliation in the Institution page
– write an email to [email protected] to inform us that you have done.

We will verify your data and regularize your situation.

If you already registered on UserDB but with a different email address, we kindly ask you to verify that your profile on UserDB is complete and write to [email protected] from the email defined on the UserDB. In the email kindly inform us which email you would like to continue using and we will modify your profile accordingly.

If you have an active profile on UserDB with the same email, you do not have to do anything. We will proceed automatically. The change will be seamless.

We kindly ask you to follow one of the above actions before the end of Christmas holidays (January 11th, 2026). On January 12th 2026 the users still not registered on UserDB will be suspended and will need to write to [email protected] to reactivate it.

Finally, we also would like to remind you, if you still do not have configured the 2FA to access the new Gateway, please write to [email protected] asking for the link for its configuration. You can find below the link to the CINECA User Guide 2FA page for further information:

https://docs.hpc.cineca.it/general/access.html#how-to-activate-the-2fa-and-the-otp-generator

Best regards,

HPC User Support at CINECA